Privacy Policy
Effective Date: September 22, 2026
Sidana Psychiatric Services, LLC (“SPS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and handled when you visit the Sidana Psychiatric Services website or contact the practice using information provided on the website.
This policy applies to the SPS website. It is separate from any HIPAA Notice of Privacy Practices that applies to psychiatric treatment or other health care services.
Information You Provide to Us
You may choose to provide personal information when you contact Sidana Psychiatric Services by email or telephone.
Depending on how you contact us, this may include:
Your name
Email address
Telephone number
Information you voluntarily include in an email or voicemail
Information related to a request for information, consultation, or appointment
Please avoid including unnecessary sensitive medical or psychiatric information in ordinary email or voicemail.
Email and routine voicemail should not be used for urgent or emergency concerns.
Information Collected When You Visit the Website
The SPS website is hosted using Framer.
Framer’s built-in website analytics may provide SPS with general, anonymized information about use of the website, such as page views, pages visited, referral sources, general geographic information, device and browser information, and interactions with website links or buttons. This may include aggregate information about clicks on scheduling, telephone, or email links.
Framer states that its built-in analytics do not use cookies or persistent identifiers and do not collect information that identifies individual visitors.
SPS uses this information to understand generally how visitors find and use the website and to improve the website and information provided about the practice.
SPS does not use website analytics information to make clinical decisions about patients.
Cookies and Tracking Technologies
Sidana Psychiatric Services currently uses Framer’s built-in anonymized analytics and interaction tracking. These tools do not use cookies or persistent identifiers.
SPS does not currently use third-party advertising trackers or third-party analytics services such as Google Analytics or Meta Pixel on this website.
SPS does not currently use website visitor information for behavioral advertising or sell website visitor information.
If SPS later adds additional analytics, advertising, tracking, or similar technologies, this Privacy Policy will be reviewed and updated as appropriate.
How We Use Information
Information voluntarily provided to Sidana Psychiatric Services may be used to:
Respond to questions or requests for information
Respond to prospective-patient inquiries
Facilitate consultation or appointment requests
Communicate about practice-related matters
Operate and maintain the practice and website
Comply with applicable legal or regulatory obligations
Sidana Psychiatric Services does not sell personal information obtained through this website.
Headway and Other Third-Party Services
Sidana Psychiatric Services currently uses Headway for scheduling and other services related to patients receiving care through Headway.
When you select a Headway link on the SPS website, you leave the SPS website and enter a website operated by Headway. Information you provide directly to Headway is handled according to Headway’s own privacy policies and practices.
For patients receiving care through Headway, Headway provides its applicable HIPAA Notice of Privacy Practices and related patient acknowledgments during the Headway registration process.
You may review the Headway HIPAA Notice of Privacy Practices at:
The Headway Notice of Privacy Practices is Headway’s notice and should not be interpreted as a Notice of Privacy Practices issued by Sidana Psychiatric Services for services provided independently of Headway.
The SPS website may also contain links to other independently operated websites. Once you leave the SPS website, the privacy practices and terms of the third-party website apply.
Health Information and HIPAA
This Website Privacy Policy is not a HIPAA Notice of Privacy Practices.
Health information created, received, maintained, or transmitted in connection with health care services may be subject to additional protections under HIPAA, Maryland law, and other applicable laws.
For patients receiving care through Headway, applicable privacy notices and patient forms are provided through the Headway process.
If Sidana Psychiatric Services begins providing clinical services independently of Headway for which a separate SPS HIPAA Notice of Privacy Practices applies, SPS will provide the appropriate notice.
Electronic Communications
Although SPS takes reasonable steps to protect information under its control, electronic communications cannot be guaranteed to be completely secure.
Please avoid sending unnecessary sensitive medical or psychiatric information through ordinary email.
The SPS website, email, and routine voicemail should not be used for emergency communications.
If you are experiencing a mental health crisis, you may call or text 988 for the Suicide & Crisis Lifeline. If you are experiencing an immediate psychiatric or medical emergency, call 911 or go to the nearest emergency department.
Protecting Your Information
Sidana Psychiatric Services uses reasonable administrative and technical safeguards intended to protect personal information under its control.
However, no Internet-based or electronic communication system can be guaranteed to be completely secure.
Changes to This Privacy Policy
Sidana Psychiatric Services may update this Privacy Policy as its website, technology, services, or privacy practices change.
The effective date at the top of this page will be revised when the policy is materially updated.
Contact
Questions about this Website Privacy Policy may be directed to:
Sidana Psychiatric Services, LLC
Sandeep Sidana, MD
Email: info@sidanapsychiatry.com
Phone: (410) 449-2245